TitleThe simulated traces of action - B.I. and reflection through technology
Publication Type03. Journal Papers
Year of Publication2009
AuthorsFritzsche, A.
JournalInternational Review of Information Ethics
AbstractBusiness Intelligence can be interpreted as a compensation for the growing complexity of technical support in economic transactions. With the help of sophisticated calculation and analysis tools, the business situation is simplified for the user in order to enable reasonable decisions. However, the simplicity of Business Intelligence is only simulated by hiding the system operations under the surface. This causes a disruption of the general concept of reasonable action. The notion of responsibility disappears between the business expert and the systems engineer. A possible solution to this problem is to change the system design process and to introduce competing technology which could show new traces of the system operation.