The research stream “Digital Innovation” at Wi1 looks in depth at the way digitization allows for, drives or hinders innovation. We are especially interested in intangible innovations, like the innovation of services, systems or social settings and the practices, processes and platforms that enable new forms of value creation in these contexts. Typical questions we try to answer are:

  • How will big-data drive new digital service business-models?
  • How can toolkits support new forms of co-creation and personalization?
  • What kinds of tools and platforms are needed to support innovators in the digital age?

We, thus, strive to provide the knowledge and tools needed for leading innovation and transformation.

Industrialising Innovation in Digital Manufacturing with Automated Search – a Design-Based Approach

Special Research Paper on Digital Transformation and Service Management

albrecht fritzsche julia jonas kathrin möslein

Julia Jonas, Albrecht Fritzsche and Kathrin Möslein are co-authors of the new special research paper in the Journal of Service Management Research. The paper presents the views of leading international scholars on the digital transformation and service management. In their commentaries, the researchers from wi1 discuss the power to express new ideas with the conceptual repertoire of service science and the importance of open laboratories like JOSEPHS to foster innovation. Other authors are ...

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Shin Award for Bohnert, Fritzsche and Gregor’s Work on Digital Agendas in the Insurance Industry

The prestigious Shin Research Excellence Award 2018 of the Geneva Association and the International Insurance Society goes to Alexander Bohnert and Albrecht Fritzsche of FAU and Shirley Gregor of ANU Canberra. The three researchers receive this distinction for their paper called “Digital Agendas in the Insurance Industry: The Importance of Comprehensive Approaches”. ...

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Fritzsche and Zwack explore the role of peer-to-peer structures for insurance innovation

Insurance is a well-established form or risk-sharing among peers. The digital transformation, however, enables new ways of sharing which go beyond everything that the insurance industry has so far addressed. Albrecht Fritzsche and HHL’s Thomas Zwack study the state of the art of innovative peer-to-peer solutions in their recent work on online ...

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More than new technical devices: a semiotic look at the digital transformation of industry

The Future of Engineering: Philosophical Foundations, Ethical Problems and Application Cases

Researching the digital transformation? Join us at CADE 2018 in beautiful Venice

Competitive Advantage in the Digital Economy (CADE) is a forum of leading researchers studying digital innovation, service science and engineering, cyber-pyhsical systems and the internet of things. It will be held this year for the fifth time from June 18th to 20th in Venice, Italy. This year's forum will focus in particular on personal data, smart service systems and digital transformation. Haluk Demirkan, Ola Henfridsson and Irene Ng are scheduled to appear ...

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